Short Code SMS Service
What is a Short Code?
A short code is essentially a short ‘virtual’ five digit
mobile number that is set up to receive mobile messaging requests;
for information, a call back, to participate in a vote or promotion,
etc. As a 5-digit number it is shorter than a regular mobile number
which makes it easier to remember and quicker to use.
What is a SMS Keyword?
A keyword is a unique identifying word that is associated with a
short code. The keyword/short code combination is unique. Keywords
are not case sensitive and can be assigned by our systems as alphabetic,
numeric or alphanumeric.
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Short codes can be shared or dedicated.
A dedicated code is exclusive to your business.
You may choose to operate your dedicated short number with or without
keywords. This really depends on the purpose of use. Keywords are
unlimited on a dedicated code.
A shared short code means that the keyword you
rent from us is unique to your business; however the number to which
it operates on maybe shared with other customers. Be assured, there
are no concerns regarding keyword/code/customer campaigns and segregation
~ our systems run thousands of concurrent campaigns ~ we do all
the tricky bits for you ...
Need to Talk?
No problem. Let’s talk. Call
0845 08 29622
How do we receive our messages?
This is up to you. We can forward them by email containing full
details of the customer request or enquiry. This is real-time. We
can also schedule a detailed report of all activity, by the hour,
day, week or month. We can forward inbound messages to a mobile
phone or we can forward your messaging directly to your own web
application or database.
Can my customers add a message after my keyword?
Yes. Get them to use a space or comma after your keyword, we can
then capture and process the additional text information. For example:
‘Text House(space) your home address to 8xxxx.’
What are Secondary Keywords and what are they used for?
This is probably best answered with an example. A store locator
service may look something like: ‘Text STORE followed by your
postcode to 8xxxx.’ STORE is the primary keyword; the postcode
variable would be the secondary keyword. The purpose of the secondary
keyword is to interrogate a database and retrieve information set
against certain criteria. The information request can then be sent
back the user.
Is my Keyword available?
Follow the link below, complete the fast form and we’ll run
a search for you.
For Short Codes or SMS
Keywords call our team of friendly experts on 0845
08 29622 or click
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