UK Short Code SMS Marketing   SMS Marketing from Cymba


1. Introduction

Cymba Integrated Solutions Limited (registered number: 5104538) whose registered office is at 110 Gloucester Avenue, London. NW1 8HX ("us" "we" "our") is committed to preserving the privacy of all visitors to www.smsshortcodes.co.uk & (each referred to as the "Website"). This privacy policy describes how we use & protect the information that you provide to us.

By registering to use, enquiring or evaluating a service on the Website, you consent to the collection, use & transfer of your information under the terms of this policy.

2. Information that we collect from you

When you visit, register or order products or services on the Website you may be asked to provide certain information about yourself including your name, contact details, credit or debit card information, your mobile telephone number & company details. We may also collect information about your usage of our Website as well as information about you from e-mails or letters you send to us or during telephone conversations between us.

3. Use of your information

Your information will enable us to provide you with access to all parts of our Website and to supply the goods or services you have requested. It will also enable us to bill you & to contact you where necessary concerning any such orders & your ongoing account with us. We will also use and analyse the information we collect so that we can administer, support, improve & develop our business.

In particular, we may use your information to contact you for your views on our services & to notify you occasionally about important changes or developments to the Website or our services. Further, where you have consented, we might also use your information to let you know about other products a& services which we offer which may be of interest to you, including available product & service upgrades & special offers, & we may contact you by post, telephone or fax, SMS, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.

4. Disclosure of your information

The information you provide to us will be held on our computers in the UK & may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill & deliver orders, process credit card payments & provide support services on our behalf. For example, your mobile telephone number & the contents of your SMS message will be given to mobile network operators for the purposes of providing you the goods & services you have requested. We will disclose your name, address & credit card details to Lloyds TSB for the purposes of processing your credit or debit card payment & to credit reference agencies for the purpose of setting up your account with us. We may also pass aggregate information on the usage of the Website to third parties but this will not include information that can be used to identify you.

We appreciate that unsolicited commercial mail is a nuisance. We therefore never disclose your details to any third party for marketing purposes. We also do not send unsolicited text messages to you. Using Cymba’s SMS services will not authorise us or our client’s to send any unsolicited marketing communications to you. Our client’s, from whom you have requested information, is required to ask your permission before delivering any communications to you. Our client is also required to act in accordance with the Data Protection Act in relation to any personal information we pass on to them.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

5. Security and Data Protection

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction & damage. We will retain your information for a reasonable period or as long as the law requires.

6. Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

7. Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the Website &, where appropriate, through e-mail notification.

8. Contact

All comments, queries and requests relating to our use of your information are welcomed & should be addressed to:

The Data Controller
Cymba Integrated Solutions Ltd. 110 Gloucester Avenue, London. NW1 8HX

© Cymba Integrated Solutions Ltd. All rights reserved.

Version 2.2 dated 11th June 2008

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